In this post, you’ll see how to fix the WhatsApp media (images and videos) not downloading issue.
Try the solutions one by one until the problem is fixed.
I use the app (Android phone and iPhone). Let’s start.
Fix WhatsApp Media (Pictures and Videos) Not Downloading Issue
Check your internet connection.
Check if your device’s date and time are correct. If not, fix it.
Make sure you have enough storage on your device.
Restart your iPhone or Android device.
Solution 5 (iPhone only)
If you’re using a mobile data connection and having this issue, try these steps:
Open the Settings app and hit WhatsApp. Enable the Cellular Data option. If it is already enabled, leave it intact.
Solution 6 (Android only)
Clear the WhatsApp cache. Here’s our guide to help you with this.
Make sure WhatsApp has permission to access photos and media. Here’s how you can do this on an Android device:
Open the Settings app. Select Apps > See all X (X is number) apps > WhatsApp > Permissions.
Tap “Files and media.” Select Allow access to media only.
Make sure WhatsApp has permission to access the Photos. Here’s how you can do this on your iPhone:
Open the Settings app. Select WhatsApp > Photos. Hit All Photos.
Solution 8 (iPhone only)
Have the “Save to Camera Roll” enabled.
Ensure you’ve configured the media auto-download settings for WhatsApp per your needs.
Reset the network settings on your device.
Uninstall and reinstall WhatsApp. I suggest you take a backup before proceeding.
Thanks for reading.