How to Fix WhatsApp Media Not Downloading Issue

In this post, you’ll see how to fix the WhatsApp media (images and videos) not downloading issue.

Try the solutions one by one until the problem is fixed.

I use a Google Pixel 4a (Android 12) phone, and iPhone X. Let’s start.

Fix WhatsApp Media (Pictures and Videos) Not Downloading Issue

Solution 1

Check your internet connection.

Solution 2

Check if your device’s date and time are correct. If not, fix it.

Solution 3

Make sure you have enough storage on your device.

Solution 4

Restart your iPhone or Android device.

Solution 5 (iPhone only)

If you’re using a mobile data connection and having this issue, try these steps:

Open the Settings app and hit WhatsApp. Enable the Cellular Data option. If it is already enabled, leave it intact.

Solution 6 (Android only)

Clear the WhatsApp cache. Here’s our guide to help you with this.

See: How to Fix WhatsApp Video Call Not Working Issue

Solution 7

Make sure WhatsApp has permission to access photos and media. Here’s how you can do this on an Android device:

Open the Settings app. Select Apps > See all X (X is number) apps > WhatsApp > Permissions.

Tap “Files and media.” Select Allow access to media only.

That’s it.

Make sure WhatsApp has permission to access the Photos. Here’s how you can do this on your iPhone:

Open the Settings app. Select WhatsApp > Photos. Hit All Photos.

That’s all.

Solution 8 (iPhone only)

Have the “Save to Camera Roll” enabled.

Solution 9

Make sure you’ve configured the media auto-download settings for WhatsApp as per your needs.

Solution 10

Reset the network settings on your device.

Solution 11

Uninstall and reinstall WhatsApp. I suggest you take a backup before proceeding.

That’s all.

I hope this guide, “How to Fix WhatsApp Media Not Downloading Issue,” is helpful to you.

Thanks for reading.

See: