How to Fix WhatsApp Not Receiving Messages Issue

If you can’t receive WhatsApp messages, this guide is for you. Try the below solutions until the issue is fixed.

I use Google Pixel 4a (Android 12), and iPhone X. Let’s start.

Fix WhatsApp Messages Not Receiving Issue

Solution 1

Check your internet connection.

Solution 2

Check the WhatsApp server status. If there is no issue with the server, try the below solutions.

Solution 3

Restart your iPhone or Android phone.

Solution 4

Check if there is any update for WhatsApp available or not. If any, update WhatsApp.

Solution 5

Ensure you haven’t blocked the contact from whom you’re not receiving WhatsApp messages.

Here’s how you can do that on Android and iPhone:

If you’re using an Android phone, follow these steps:

Open WhatsApp and hit the three vertical dots at the top right.

Select Settings > Account > Privacy.

Between Live location and Fingerprint lock, you can see Blocked contacts. Hit it.

Make sure the contact is not here.

If you’re using an iPhone, follow these steps:

Open the WhatsApp Messenger app.

Hit the Settings tab at the bottom. Select Account > Privacy.

Between Live Location and Default Message Timer, you can see Blocked. Hit it.

Make sure the contact is not here.

Note: Unblock the contact with the steps in this guide.

Solution 6 (Android only)

Clear the WhatsApp cache on your Android device.

Solution 7 (iPhone only)

If you’re using a mobile data connection and having this issue, try these steps:

Open the Settings app and hit WhatsApp.

Enable the Cellular Data option. If it is already enabled, leave it intact.

Solution 8

Follow these steps if you’re on an iPhone:

Open the Settings app and hit WhatsApp.

Enable the Background App Refresh option. If it is already enabled, leave it intact.

Follow these steps if you’re on an Android device:

Open the Settings app. Hit Apps > See all X apps (X is a number). Hit WhatsApp.

Select Mobile data & Wi-Fi. Make sure “Background data” is enabled.

Solution 9

Uninstall and reinstall WhatsApp. I suggest you take a backup before proceeding with this.

That’s it.

I hope this guide, “How to Fix WhatsApp Not Receiving Messages Issue,” is helpful to you.

Thanks for reading.