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(2022) Fix WhatsApp Photos not Showing in Gallery (iPhone and Android)

Written by Thirumalraj

Is the gallery app on your Android device not showing WhatsApp images and videos?

Is the Photos app on your iPhone not showing WhatsApp photos and videos?

Yes, then let’s see the different methods to fix this issue.

I use an Android phone and iPhone. Let’s start with the latter.

Solution 1

Open the Settings app and hit WhatsApp.

Select Photos > All Photos.

That’s it.

Solution 2

Turn on Save to Camera Roll. Here are the steps:

Open the WhatsApp Messenger app.

Hit the conversation and tap the name on top.

You can see Save to Camera Roll between Wallpaper & Sound and Disappearing Messages. Select it.

On the popup, you’ll see these options:

  • Default (On or Off) – This option will apply WhatsApp’s “Save to Camera Roll” setting to this chat (which you’ll see below). The “On” or “Off” you see in parentheses is the current state of that setting.
  • Always – Always save photos and videos from this chat.
  • Never – Never save photos and videos from this chat. 

Choose the one you prefer.

See: How to Fix WhatsApp Camera Zoomed-In

Try these solutions:

  1. Restart
  2. Enable Media Visibility
  3. Clear WhatsApp cache
  4. Delete .nomedia file
  5. Uninstall and reinstall WhatsApp

Let’s see the solutions in detail.

Solution 1

Restart your Android Phone. Here’s how you can do that:

Long press the Power button on your device.

Hit the Restart option, and that’s all.

Solution 2

Make sure that WhatsApp Media Visibility is enabled. Here’s how you can do that:

  1. Open the WhatsApp Messenger app and tap three vertical dots on the top right.
  2. Select Settings > Chats.
  3. In the Chat settings section, you can view “Media visibility” between the “Enter is send” and “Font size.”
  4. Make sure it is turned on. If that’s not the case, turn it on.

Solution 3

Clear the cache of the WhatsApp app. Here are the steps:

Open the Settings app and hit Apps.

Select “See all X apps.” X is a number.

Find WhatsApp and hit it. You’re in the App info screen of WhatsApp now.

Select “Storage & cache.” You can now see this button: Clear Cache. Hit this one, and that’s it.

Solution 4

Please open the file manager app on your Android device and make it show the hidden files.

Hit “Internal storage” in the “Storage devices” section.

Open Android > Media > com.whatsapp > WhatsApp > Media > WhatsApp Images.

If you see the .nomedia file, delete it.

Open the Private folder. If you see the .nomedia file there, remove it.

Follow the steps above for the WhatsApp Video folder in the Media folder.

See: How to Copy About on WhatsApp

Solution 5

Uninstall and reinstall the WhatsApp app. Take a backup before proceeding with this.

That’s it.

Thanks for reading.