If the WhatsApp video call is not working for you, try the following solutions until the issue is fixed.
I use Google Pixel 4a (Android 12) and iPhone X here. Let’s start.
Fix WhatsApp Video Call Not Working Issue
Solution 1
Make sure your internet connection is good in speed and signal strength.
If the issue is still there, try a different internet connection. For example: If you’re on a mobile data connection, try Wi-Fi.
Solution 2
Restart your Android phone or iPhone.
Solution 3
If you’re using an iPhone, follow these steps:
Open the Settings app. Select WhatsApp. Make sure the following are enabled. If they’re not, please enable them.
- Microphone
- Camera
If you’re using Android, follow these steps:
Open the Settings app. Hit Apps > See all X apps (X is a number).
Select WhatsApp > Permissions.
Allow the Camera and Microphone.
That’s it.
Solution 4 (iPhone only)
If you’re using mobile data and having this issue, try these steps:
Open the Settings app and hit WhatsApp. Enable the Cellular Data option. If it is already enabled, leave it intact.
Solution 5
Follow these steps if you’re on an iPhone:
Open the Settings app and hit WhatsApp. Enable the Background App Refresh option. If it is already enabled, leave it intact.
Follow these steps if you’re on an Android device:
Open the Settings app. Hit Apps > See all X apps (X is a number).
Select Mobile data & Wi-Fi. Make sure “Background data” is enabled.
Solution 6
If the problem still exists, try this one.
If you’re using an iPhone, here are the steps for disabling low data mode for mobile data:
Open the Settings app.
Hit Cellular > Cellular Data Options. Disable Low Data Mode.
That’s it.
If you’re using Wi-Fi, you need to do this for that.
If you’re using an Android phone, here are the steps to disable the data saver:
Open the Settings app, and select Network & internet.
Hit Data Saver and disable Use Data Saver.
Solution 7
If you’re using Android, follow these steps:
Open the WhatsApp messenger app and hit the three vertical dots at the top right.
Select Settings > Storage and data.
Turn off “Use less data for calls.” You can find this one beneath Network usage.
That’s it.
Follow these steps if you’re using an iPhone:
On WhatsApp, hit Settings at the bottom. Select Storage and Data.
Disable “Use Less Data for Calls,” which you can find in the Network section.
That’s all.
Read: How to Mute WhatsApp Calls
Solution 8
If you’re using an iPhone, follow these steps:
Open the Settings app and select Battery. Turn off Low Power Mode.
If you’re using Android, follow these steps:
Open the Settings app, and select Battery > Battery Saver.
Turn off Use Battery Saver.
That’s it.
See: How to Disable WhatsApp Message Preview
Solution 9 (iPhone only)
If you’re using an iPhone, follow these steps:
Open the Settings app. Select Screen Time > App Limits.
Ensure that the WhatsApp app is not here. If it is there, remove it.
Solution 10 (Android only)
Solution 11
Uninstall and reinstall WhatsApp. I suggest a backup before proceeding with this.
That’s it.
I hope this guide, “How to Fix WhatsApp Video Call Not Working Issue,” is helpful to you.
Thanks for reading.
