How to Fix WhatsApp Video Call Not Working Issue

If the WhatsApp video call is not working for you, try the following solutions until the issue is fixed.

I use Google Pixel 4a (Android 12) and iPhone X here. Let’s start.

Fix WhatsApp Video Call Not Working Issue

Solution 1

Make sure your internet connection is good in speed and signal strength.

If the issue is still there, try a different internet connection. For example: If you’re on a mobile data connection, try Wi-Fi.

Solution 2

Restart your Android phone or iPhone.

Solution 3

If you’re using an iPhone, follow these steps:

Open the Settings app. Select WhatsApp. Make sure the following are enabled. If they’re not, please enable them.

  • Microphone
  • Camera

If you’re using Android, follow these steps:

Open the Settings app. Hit Apps > See all X apps (X is a number).

Select WhatsApp > Permissions.

Allow the Camera and Microphone.

That’s it.

Solution 4 (iPhone only)

If you’re using mobile data and having this issue, try these steps:

Open the Settings app and hit WhatsApp. Enable the Cellular Data option. If it is already enabled, leave it intact.

Solution 5

Follow these steps if you’re on an iPhone:

Open the Settings app and hit WhatsApp. Enable the Background App Refresh option. If it is already enabled, leave it intact.

Follow these steps if you’re on an Android device:

Open the Settings app. Hit Apps > See all X apps (X is a number).

Select Mobile data & Wi-Fi. Make sure “Background data” is enabled.

Solution 6

If the problem still exists, try this one.

If you’re using an iPhone, here are the steps for disabling low data mode for mobile data:

Open the Settings app.

Hit Cellular > Cellular Data Options. Disable Low Data Mode.

That’s it.

If you’re using Wi-Fi, you need to do this for that.

If you’re using an Android phone, here are the steps to disable the data saver:

Open the Settings app, and select Network & internet.

Hit Data Saver and disable Use Data Saver.

Solution 7

If you’re using Android, follow these steps:

Open the WhatsApp messenger app and hit the three vertical dots at the top right.

Select Settings > Storage and data.

Turn off “Use less data for calls.” You can find this one beneath Network usage.

That’s it.

Follow these steps if you’re using an iPhone:

On WhatsApp, hit Settings at the bottom. Select Storage and Data.

Disable “Use Less Data for Calls,” which you can find in the Network section.

That’s all.

Read: How to Mute WhatsApp Calls

Solution 8

If you’re using an iPhone, follow these steps:

Open the Settings app and select Battery. Turn off Low Power Mode.

If you’re using Android, follow these steps:

Open the Settings app, and select Battery > Battery Saver.

Turn off Use Battery Saver.

That’s it.

See: How to Disable WhatsApp Message Preview

Solution 9 (iPhone only)

If you’re using an iPhone, follow these steps:

Open the Settings app. Select Screen Time > App Limits.

Ensure that the WhatsApp app is not here. If it is there, remove it.

Solution 10 (Android only)

Clear WhatsApp cache.

Solution 11

Uninstall and reinstall WhatsApp. I suggest a backup before proceeding with this.

That’s it.

I hope this guide, “How to Fix WhatsApp Video Call Not Working Issue,” is helpful to you.

Thanks for reading.

See: How to Fix WhatsApp Photos Not Showing in the Gallery